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TekumoPro

An Uber-like field-service platform that connects businesses with local, skilled technicians for onsite technology installation, support and maintenance.

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TekumoPro product screenshot

Overview

TekumoPro is a service-delivery platform that links enterprises, retailers and OEMs with local field resources for onsite technology work. The broader ecosystem spans TekumoPRO (contractor matching & field service), TekumoSMART (smart connected devices & sensors), TekumoIQ (real-time data dashboards for connected assets) and TekumoMS (managed project support & SLAs).

The Challenge

Coordinating distributed technicians, dynamic dispatch and real-time status across unreliable field connectivity — while supporting POS systems, digital menu boards, Wi-Fi/networking, cameras, kiosks and cabling — demands a resilient, automation-driven operations backbone.

The Solution

A real-time status and dispatch layer over a robust API uses live data and automation to match the right technician to each job, with offline-tolerant client patterns and a scheduling domain built for constantly changing assignments.

Key Features

  • Contractor matching & technician dispatch
  • Onsite job & work-order management
  • POS, networking, cameras, kiosks & cabling support
  • Real-time status & operational dashboards
  • TekumoSMART / TekumoIQ / TekumoMS ecosystem
  • AI-assisted automation to cut service costs

Engineering Highlights

  • Real-time operational visibility across field teams
  • AI & automation-driven technician dispatch
  • Scheduling domain for dynamic, onsite assignments

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